.Five9 (FIVN) has been rewarded the 2024 Aragon Study Advancement Award for Artificial Intelligence Call Centers as well as named a Leader in pair of Aragon Analysis Planet reports: AI Agent Platforms in the ICC, 2025, as well as Intelligent Connect With Facility, 2025. The firm was actually acknowledged as one of the most important supplier in the artificial intelligence Agent Platforms report.At the center of Five9’s development is their vision for The brand new CX, where Artificial Intelligence Professionals as well as AI-empowered Human Brokers team up to provide hyper-personalized consumer knowledge. The provider recently presented brand new developments including Five9 GenAI Workshop, Five9 GeniusAI, as well as Five9 AI Agents.The award was presented at Aragon Transform 2024 on December 10, 2024, acknowledging Five9’s speculative use of technology in market evolution and also interruption.Five9 (FIVN) ha ricevuto il premio Aragon Analysis Development Award 2024 every i Centri di Contatto AI ed u00e8 stata nominata Forerunner in as a result of rapporti di Aragon Research study Planet: Piattaforme di Agenti artificial intelligence nell’ ICC, 2025, e Centro di Contatto Intelligente, 2025.
L’azienda u00e8 stata riconosciuta come il fornitore piu00f9 strategico nel rapporto sulle Piattaforme di Agenti AI.Al centro dell’ innovazione di Five9 c’ u00e8 Los Angeles loro visione per The brand new CX, dove Agenti AI e Agenti Umani potenziati dall’ AI collaborano per offrire esperienze clienti estremamente personalizzate. Di recente, l’azienda ha introdotto nuovi progressi tra cui Five9 GenAI Center, Five9 GeniusAI e Five9 AI Agents.Il premio u00e8 stato consegnato durante l’Aragon Transform 2024 il 10 dicembre 2024, riconoscendo l’uso visionario della tecnologia da parte di Five9 nell’ evoluzione e nella interruption del mercato.Five9 (FIVN) ha sido galardonada downside el Premio Aragon Analysis Technology 2024 por sus Centros de Contacto artificial intelligence y nombrada Lu00edder en disk operating system informes de Aragon Study Globe: Plataformas de Agentes artificial intelligence en la ICC, 2025, y Centro de Contacto Inteligente, 2025. Los angeles compau00f1u00eda fue reconocida como el proveedor mu00e1s estratu00e9gico en el informe sobre Plataformas de Agentes AI.En el corazu00f3n de Los Angeles innovaciu00f3n de Five9 se encuentra su visiu00f3n para The brand new CX, donde Agentes AI y Agentes Humanos potenciados por AI colaboran para ofrecer experiencias de cliente hiperpersonalizadas.
Recientemente, Los Angeles empresa ha introducido nuevos avances, incluyendo Five9 GenAI Center, Five9 GeniusAI y Five9 AI Agents.El premio fue presentado en Aragon Transform 2024 el 10 de diciembre de 2024, reconociendo el uso visionario de la tecnologu00eda por parte de Five9 en Los Angeles evoluciu00f3n y disrupciu00f3n del mercado.Five9 (FIVN) AI 2024,: ICC AI, 2025, 2025. AI. Five9 AI ARTIFICIAL INTELLIGENCE The NEW CX.
Five9 GenAI Center, Five9 GeniusAI Five9 AI Brokers. 2024 12 10 2024, Five9. Five9( FIVN) a reu00e7u le Prix d’Innovation Aragon Investigation 2024 pour les Centres de Connect with artificial intelligence et a u00e9tu00e9 nommu00e9e Innovator dans deux rapports d’Aragon Analysis World: Plates-formes d’Agents AI dans l’ICC, 2025, et Center de Call Smart, 2025.
L’entreprise a u00e9tu00e9 reconnue comme le fournisseur le plus stratu00e9gique dans le connection sur les Plates-formes d’Agents AI.Au cu0153ur de l’innovation de Five9 se trouve leur dream pour The NEW CX, ou00f9 Brokers AI et Professionals Humains soutenus the same level l’AI collaborent put offrir des expu00e9riences customers hyper-personnalisu00e9es. Ru00e9cemment, l’entreprise a introduit de nouvelles avancu00e9es, notamment Five9 GenAI Studio, Five9 GeniusAI et Five9 AI Agents.Le prix a u00e9tu00e9 remis lors d’Aragon Transform 2024 le 10 du00e9cembre 2024, reconnaissant l’utilisation visionnaire de la technologie par Five9 dans l’u00e9volution et la disruption du marchu00e9. Five9( FIVN) wurde mit dem Aragon Research study Advancement Award 2024 fu00fcr AI-Kontaktzentren ausgezeichnet und als Leader in zwei Aragon Study Globe- Berichten benannt: AI-Agenten-Plattformen im ICC, 2025, und Intelligentes Kontaktzentrum, 2025.
Das Unternehmen wurde als strategischster Anbieter im Bericht u00fcber AI-Agenten-Plattformen anerkannt.Im Mittelpunkt der Development von Five9 steht ihre Sight fu00fcr The brand-new CX, in der AI-Agenten und von AI unterstu00fctzte menschliche Agenten zusammenarbeiten, hyper-personalisierte Kundenerlebnisse zu schaffen. Das Unternehmen hat ku00fcrzlich neue Fortschritte eingefu00fchrt, darunter Five9 GenAI Center, Five9 GeniusAI und Five9 AI Agents.Der Preis wurde am actually 10. Dezember 2024 bei Aragon Transform 2024 verliehen und wu00fcrdigte Five9s visionu00e4re Nutzung von Technologie zur Marktentwicklung und- veru00e4nderung.
12/11/2024- 11:30 AM. The provider was actually likewise named a Leader in The Aragon Investigation World for AI Agent Platforms in the ICC, 2025 as well as Aragon Research Globe for Intelligent Call Facility, 2025. SAN RAMON, Calif.– (ORGANIZATION CABLE)–.
Five9 (Nasdaq: FIVN), company of the Smart CX System, has been named a champion of the 2024 Aragon Investigation Innovation Honor for AI Call Centers. In addition, Five9 has been actually called an Innovator in pair of Aragon Analysis World records: artificial intelligence Agent Operating Systems in the ICC, 2025, and also Intelligent Call Facility, 2025. This awareness coming from Aragon Analysis highlights Five9’s position as a leader in AI-elevated CX.
The Artificial Intelligence Broker Platforms in the ICC, 2025 record jobs Five9 as the absolute most
calculated merchant measured in
the document, realizing Five9 s critical vision for AI-driven development in CX. At the center of this particular innovation is Five9’s goal for The brand new CX where AI Professionals as well as AI-empowered Human Professionals team up to deliver hyper-personalized, straightforward client knowledge. By empowering businesses to deliver transformative client interactions while minimizing prices as well as strengthening efficiency, Five9 is setting brand-new standards for AI-powered answers in the get in touch with center industry.
AI is fundamental for creating phenomenal customer knowledge, as well as we are actually honored to be identified by AragonAnalysis as innovative for our initiatives to push the intelligent connect with center onward, claimed Jonathan Rosenberg, Main Innovation Policeman as well as Chief of Artificial Intelligence, Five9. Our emphasis has actually been actually, and will definitely continue to be, aiding services deliver those knowledge with simple tools and also abilities. With each brand-new advancement, our team take a breakthrough for each Five9 as well as for the market overall.
The Aragon Research study Innovation award identifies service providers leveraging visionary use of innovation to certainly not only adjust as markets alter, yet to actively interrupt as well as update exactly how their markets will develop. Five9 was formally provided along with the award on December 10, 2024, at Aragon Transform 2024, the annual Aragon Analysis honors service.Five9’s dedication to advancement, particularly its eyesight for blending artificial intelligence Brokers and AI-empowered Human Brokers, is establishing a brand new specification for how services may supply hyper-personalized and also smooth client adventures, pointed out Jim Lundy, Owner, Chief Executive Officer as well as Lead Expert, Aragon Study. This honor and also report id builds on Five9’s devotion to delivering AI innovations for CX.
Previously this year, the firm presented brand-new developments, including Five9 GenAI Studio, Five9 GeniusAI, and also Five9 Artificial Intelligence Agents, that change the method firms approach CX, driving much better end results for each customers and agents. Concerning Five9. The Five9 Intelligent CX Platform, powered through Five9 Brilliant AI, provides an extensive suite of remedies to electrical power AI-elevated customer knowledge that deliver far better organization results and Take Happiness to CX.
Our merged cloud-native offering makes it possible for hyper-personalized consumer experiences and additional enabled workers, creating every consumer interaction even more linked, simple, and also private. Trusted through 2,500 +clients as well as 1,400+ companions internationally, Five9 combines the electrical power of AI, our system, and our folks to drive AI-elevated CX.To learn more, see www.five9.com. Involve along with our team @Five9, LinkedIn, Facebook, Blog site.
u00a9 2024 Aragon Research, Inc. and/or its own Affiliates. All Liberties Booked.
The id of an Aragon Study award victor is not a recommendation by Aragon Analysis of any type of merchant, item, or solution. Viewpoint resource model on businesswire.com: https://www.businesswire.com/news/home/20241211589484/en/. Hannah Blackington.
Company Communications Supervisor. Press@five9.com. Resource: Five9.
FAQ. What significant awards did Five9( FIVN) succeed in 2024 coming from Aragon Analysis? Five9 won the 2024 Aragon Investigation Innovation Award for AI Connect With Centers and was called an Innovator in 2 Aragon Investigation World records: AI Agent Platforms in the ICC, 2025, and Intelligent Get In Touch With Center, 2025.
What brand new AI products performed Five9( FIVN) present in 2024? Five9 offered Five9 GenAI Workshop, Five9 GeniusAI, and Five9 AI Agents to enhance consumer knowledge administration.How does Five9’s( FIVN )NEW CX vision impact customer care? Five9’s NEW CX vision blends artificial intelligence Professionals along with AI-empowered Individual Brokers to deliver hyper-personalized, effortless clientadventures while lowering expenses and improving performance.
What was Five9’s( FIVN) strategic role in the Aragon Research Globe 2025 file? Five9was actually positioned as the best calculated seller in the artificial intelligence Agent Operating Systems in the ICC, 2025 document, identifying their calculated sight for AI-driven technology in CX. When performed Five9( FIVN) acquire the AragonResearch Development
Award
?
Five9 was actually formally offered with the honor on December 10, 2024, at the Aragon Transform 2024 honors service.